Shipping Policy
This Shipping Policy explains how 321GO! RC processes and delivers orders. We aim to ship all RC products quickly, safely, and reliably. By placing an order with us, you agree to the shipping terms outlined below.
Processing Times
Orders are typically processed within 1–3 business days. During high-volume periods, processing time may be slightly longer. Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods
We use reliable carriers such as USPS, UPS, or FedEx depending on item size, location, and cost efficiency. A tracking number will be provided once your order has shipped.
Standard Shipping
Standard delivery is available for most items and is the most cost-effective shipping method. Delivery time varies based on destination and carrier speed.
Expedited Shipping
Expedited options may be available at checkout depending on your location and the items ordered.
Shipping Rates
Shipping costs are calculated at checkout based on package weight, size, and delivery address. Larger or oversized RC kits may have special handling requirements.
Domestic Shipping (United States)
321GO! RC currently ships within the United States only. We may expand to international shipping in the future depending on carrier availability and regulations.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. Tracking information may take up to 24 hours to update depending on the carrier.
Shipping Restrictions
- We cannot ship to P.O. Boxes for oversized items.
- Some RC batteries or hazardous materials may require special handling.
- Weather delays or carrier disruptions may impact delivery times.
Lost or Damaged Packages
If your order arrives damaged, incorrect, or fails to arrive, please contact us immediately. Keep all packaging materials and take photos of any damage to help expedite support.
Incorrect Address
Customers are responsible for providing a correct and complete shipping address. Orders shipped to an incorrectly entered address cannot be refunded unless the package is returned to us.
Backordered or Out-of-Stock Items
If an item becomes backordered, we will notify you with an updated estimated ship date or offer alternative options.
Order Changes or Cancellations
Changes or cancellations must be requested before your order is shipped. Once a package has been handed to the carrier, we cannot modify or cancel it.
Contact Us
If you have questions about your shipment, tracking updates, or delivery issues, please contact us using the methods listed on our website’s contact page.